Privacy Policy

Privacy Policy for of2on

Effective Date: January 1, 2026

Welcome to of2on. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform to book hotels, homestays, tour packages, or travel services.

1. Information We Collect

• Personal Identification Information: Name, email address, phone number, and physical address when you register or make a booking.
• Payment Information: Credit/debit card details, billing address, and transaction history. Note that full card details are securely handled by our payment gateways (e.g., Razorpay, Stripe) and are not stored on our servers.
• Booking Information: Guest names, travel dates, passport or ID details required for hotel check-ins or flight/tour bookings, and special requests.
• Device and Usage Data: IP address, browser type, operating system, and browsing behavior on our platform.

2. How We Use Your Information

• To Process Bookings: To complete and administer your online reservations for hotels, tours, and services.
• Communication: To send booking confirmations, updates, reminders, and respond to customer service inquiries.
• Vendor Coordination: To share necessary details (e.g., your name, contact info, and special requests) with the specific hotel owner, tour operator, or service provider you booked with.
• Platform Improvement: To analyze user behavior, personalize your experience, and improve our services and layout.
• Marketing: To send promotional emails, special offers, or newsletters, provided you have opted in. You may opt out at any time.

3. Data Sharing and Disclosure

• Service Providers & Vendors: We share your booking information with the relevant accommodation providers, tour guides, and transport companies to fulfill your reservations.
• Third-Party Vendors: Payment processors, cloud hosting services, and email delivery providers who assist us in operating our platform.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, police investigations).

4. Data Security

We use administrative, technical, and physical security measures, including SSL encryption, to help protect your personal information. However, no data transmission over the Internet can be guaranteed to be 100% secure.

5. Your Rights

• You have the right to access, correct, or delete your personal data.
• You may withdraw consent for marketing communications at any time via your account settings or by clicking "unsubscribe" in our emails.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@of2on.com.